Privacy Policy

Effective Date: August 12, 2026

1. Data Controller

The Data Controller responsible for your personal data is:

  • Business Name: Antica Piazza dei Miracoli ® (CO.NA.COM. S.A.S)

  • Address: Via F. Capponi 1, 56126 Pisa, Italy

  • Contact Email: info@anticapiazzamiracoli.it

2. Data We Collect and Why We Collect It

We believe in data minimization. The only personal data we collect through our website is the information you actively provide when using our contact form, which typically includes:

  • Name

  • Email Address

  • Phone Number (if provided)

  • Any information you type into the “Message” field

Legal Basis for Processing: We process this data based on Consent (when you choose to send us a message) and to take steps at your request prior to entering into a potential contract (e.g., answering a booking inquiry or providing information about your stay).

3. How We Use Your Data

We strictly use the information collected from the contact form to:

  • Respond directly to your questions, booking inquiries, or requests.

  • Provide you with information regarding your stay at our B&B.

We never use this data for marketing newsletters without explicit secondary consent, and we never sell, rent, or share your data with third parties for marketing purposes.

4. Data Retention

We only keep your contact form data for as long as necessary to fulfill the purpose for which it was collected (e.g., to fully resolve your inquiry or manage your reservation). If a message does not lead to a booking, it is regularly deleted from our email systems.

5. Security of Your Data

We take data security seriously. Our website uses standard SSL/TLS encryption (HTTPS) to ensure that the data you transmit via our contact form is sent securely.

6. Your Rights Under GDPR

As a resident of the European Union, you hold the following rights regarding your personal data:

  • Right to Access: You can ask us for a copy of the personal data we hold about you.

  • Right to Rectification: You can ask us to correct incorrect or incomplete information.

  • Right to Erasure (“Right to be Forgotten”): You can request that we delete your contact form information from our records at any time.

  • Right to Withdraw Consent: You can withdraw your consent for us to process your data at any time.

To exercise any of these rights, simply email us at info@anticapiazzamiracoli.it and we will process your request promptly.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “Effective Date.”